{"id":11144,"date":"2026-04-10T10:13:22","date_gmt":"2026-04-10T09:13:22","guid":{"rendered":"https:\/\/uffiziclinic.pt\/?page_id=11144"},"modified":"2026-04-10T10:13:22","modified_gmt":"2026-04-10T09:13:22","slug":"politica-de-reserva-2","status":"publish","type":"page","link":"https:\/\/uffiziclinic.pt\/en\/politica-de-reserva-2\/","title":{"rendered":"POL\u00cdTICA DE RESERVA"},"content":{"rendered":"<h2>Pol\u00edtica de Reserva e Cancelamento<\/h2>\n<p>A Uffizi Clinic \u00e9 uma entidade privada de presta\u00e7\u00e3o de cuidados de sa\u00fade, funcionando em regime de pr\u00e1tica liberal e contratual.<\/p>\n<p>Atendendo \u00e0 elevada procura das nossas especialidades e ao impacto significativo que cancelamentos tardios e faltas de compar\u00eancia t\u00eam na organiza\u00e7\u00e3o cl\u00ednica e na presta\u00e7\u00e3o de cuidados a outros pacientes, foi institu\u00edda uma Taxa de Reserva obrigat\u00f3ria no ato da marca\u00e7\u00e3o para determinadas especialidades e atos cl\u00ednicos.<\/p>\n<h3>1. Taxa de Reserva<\/h3>\n<ul>\n<li>A marca\u00e7\u00e3o de consultas e tratamentos poder\u00e1 implicar o pagamento pr\u00e9vio de uma taxa de reserva.<\/li>\n<li>O valor pago ser\u00e1 deduzido ao montante total do ato cl\u00ednico no dia da sua realiza\u00e7\u00e3o.<\/li>\n<li>A marca\u00e7\u00e3o apenas \u00e9 considerada confirmada ap\u00f3s pagamento da referida taxa.<\/li>\n<\/ul>\n<h3>2. Cancelamento ou Reagendamento<\/h3>\n<ul>\n<li>Cancelamentos comunicados com anteced\u00eancia igual ou superior a 24h relativamente \u00e0 data agendada conferem direito \u00e0 devolu\u00e7\u00e3o integral do valor pago ou \u00e0 sua utiliza\u00e7\u00e3o numa nova marca\u00e7\u00e3o.<\/li>\n<li>Cancelamentos efetuados com menos de 24h de anteced\u00eancia, bem como situa\u00e7\u00f5es de n\u00e3o compar\u00eancia, implicam a n\u00e3o devolu\u00e7\u00e3o da taxa de reserva.<\/li>\n<\/ul>\n<h3>3. Enquadramento Legal<\/h3>\n<p>Nos termos do princ\u00edpio da liberdade contratual previsto no artigo 405.\u00ba do C\u00f3digo Civil portugu\u00eas, as partes podem estabelecer livremente as condi\u00e7\u00f5es aplic\u00e1veis \u00e0 presta\u00e7\u00e3o de servi\u00e7os, desde que devidamente informadas e aceites.<\/p>\n<p>A cobran\u00e7a de taxas de reserva ou penaliza\u00e7\u00f5es por n\u00e3o compar\u00eancia encontra-se alinhada com as orienta\u00e7\u00f5es da Entidade Reguladora da Sa\u00fade (ERS), desde que:<\/p>\n<ul>\n<li>Seja previamente comunicada ao utente;<\/li>\n<li>Seja clara e transparente;<\/li>\n<li>Seja aceite antes da confirma\u00e7\u00e3o da marca\u00e7\u00e3o.<\/li>\n<\/ul>\n<p>Ao proceder ao pagamento da taxa de reserva, o utente declara ter tomado conhecimento e aceitar os presentes termos.<\/p>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Reserva e Cancelamento A Uffizi Clinic \u00e9 uma entidade privada de presta\u00e7\u00e3o de cuidados de sa\u00fade, funcionando em regime de pr\u00e1tica liberal e contratual. Atendendo \u00e0 elevada procura das nossas especialidades e ao impacto significativo que cancelamentos tardios e faltas de compar\u00eancia t\u00eam na organiza\u00e7\u00e3o cl\u00ednica e na presta\u00e7\u00e3o de cuidados a outros [&hellip;]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11144","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>POL\u00cdTICA DE RESERVA | Uffizi Clinic<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/uffiziclinic.pt\/en\/politica-de-reserva-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"POL\u00cdTICA DE RESERVA | Uffizi Clinic\" \/>\n<meta property=\"og:description\" content=\"Pol\u00edtica de Reserva e Cancelamento A Uffizi Clinic \u00e9 uma entidade privada de presta\u00e7\u00e3o de cuidados de sa\u00fade, funcionando em regime de pr\u00e1tica liberal e contratual. Atendendo \u00e0 elevada procura das nossas especialidades e ao impacto significativo que cancelamentos tardios e faltas de compar\u00eancia t\u00eam na organiza\u00e7\u00e3o cl\u00ednica e na presta\u00e7\u00e3o de cuidados a outros [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/uffiziclinic.pt\/en\/politica-de-reserva-2\/\" \/>\n<meta property=\"og:site_name\" content=\"Uffizi Clinic\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/uffiziclinic\/\" \/>\n<meta property=\"og:image\" content=\"https:\/\/uffiziclinic.pt\/wp-content\/uploads\/2023\/01\/Group-134.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"841\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/uffiziclinic.pt\\\/politica-de-reserva-2\\\/\",\"url\":\"https:\\\/\\\/uffiziclinic.pt\\\/politica-de-reserva-2\\\/\",\"name\":\"POL\u00cdTICA DE RESERVA | Uffizi Clinic\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/uffiziclinic.pt\\\/#website\"},\"datePublished\":\"2026-04-10T09:13:22+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/uffiziclinic.pt\\\/politica-de-reserva-2\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/uffiziclinic.pt\\\/politica-de-reserva-2\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/uffiziclinic.pt\\\/politica-de-reserva-2\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\\\/\\\/uffiziclinic.pt\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"POL\u00cdTICA DE RESERVA\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/uffiziclinic.pt\\\/#website\",\"url\":\"https:\\\/\\\/uffiziclinic.pt\\\/\",\"name\":\"Uffizi Clinic\",\"description\":\"Site da cl\u00ednica m\u00e9dica Uffizi clinic no Porto\",\"publisher\":{\"@id\":\"https:\\\/\\\/uffiziclinic.pt\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/uffiziclinic.pt\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/uffiziclinic.pt\\\/#organization\",\"name\":\"Uffizi Clinic\",\"url\":\"https:\\\/\\\/uffiziclinic.pt\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/uffiziclinic.pt\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/uffiziclinic.pt\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/Group-134.jpg\",\"contentUrl\":\"https:\\\/\\\/uffiziclinic.pt\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/Group-134.jpg\",\"width\":1920,\"height\":841,\"caption\":\"Uffizi Clinic\"},\"image\":{\"@id\":\"https:\\\/\\\/uffiziclinic.pt\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/uffiziclinic\\\/\",\"https:\\\/\\\/www.instagram.com\\\/uffizi_clinic\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"POL\u00cdTICA DE RESERVA | Uffizi Clinic","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/uffiziclinic.pt\/en\/politica-de-reserva-2\/","og_locale":"en_GB","og_type":"article","og_title":"POL\u00cdTICA DE RESERVA | Uffizi Clinic","og_description":"Pol\u00edtica de Reserva e Cancelamento A Uffizi Clinic \u00e9 uma entidade privada de presta\u00e7\u00e3o de cuidados de sa\u00fade, funcionando em regime de pr\u00e1tica liberal e contratual. Atendendo \u00e0 elevada procura das nossas especialidades e ao impacto significativo que cancelamentos tardios e faltas de compar\u00eancia t\u00eam na organiza\u00e7\u00e3o cl\u00ednica e na presta\u00e7\u00e3o de cuidados a outros [&hellip;]","og_url":"https:\/\/uffiziclinic.pt\/en\/politica-de-reserva-2\/","og_site_name":"Uffizi Clinic","article_publisher":"https:\/\/www.facebook.com\/uffiziclinic\/","og_image":[{"width":1920,"height":841,"url":"https:\/\/uffiziclinic.pt\/wp-content\/uploads\/2023\/01\/Group-134.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/uffiziclinic.pt\/politica-de-reserva-2\/","url":"https:\/\/uffiziclinic.pt\/politica-de-reserva-2\/","name":"POL\u00cdTICA DE RESERVA | Uffizi Clinic","isPartOf":{"@id":"https:\/\/uffiziclinic.pt\/#website"},"datePublished":"2026-04-10T09:13:22+00:00","breadcrumb":{"@id":"https:\/\/uffiziclinic.pt\/politica-de-reserva-2\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/uffiziclinic.pt\/politica-de-reserva-2\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/uffiziclinic.pt\/politica-de-reserva-2\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"In\u00edcio","item":"https:\/\/uffiziclinic.pt\/"},{"@type":"ListItem","position":2,"name":"POL\u00cdTICA DE RESERVA"}]},{"@type":"WebSite","@id":"https:\/\/uffiziclinic.pt\/#website","url":"https:\/\/uffiziclinic.pt\/","name":"Uffizi Clinic","description":"Site da cl\u00ednica m\u00e9dica Uffizi clinic no Porto","publisher":{"@id":"https:\/\/uffiziclinic.pt\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/uffiziclinic.pt\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/uffiziclinic.pt\/#organization","name":"Uffizi Clinic","url":"https:\/\/uffiziclinic.pt\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/uffiziclinic.pt\/#\/schema\/logo\/image\/","url":"https:\/\/uffiziclinic.pt\/wp-content\/uploads\/2023\/01\/Group-134.jpg","contentUrl":"https:\/\/uffiziclinic.pt\/wp-content\/uploads\/2023\/01\/Group-134.jpg","width":1920,"height":841,"caption":"Uffizi Clinic"},"image":{"@id":"https:\/\/uffiziclinic.pt\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/uffiziclinic\/","https:\/\/www.instagram.com\/uffizi_clinic\/"]}]}},"_links":{"self":[{"href":"https:\/\/uffiziclinic.pt\/en\/wp-json\/wp\/v2\/pages\/11144","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/uffiziclinic.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/uffiziclinic.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/uffiziclinic.pt\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/uffiziclinic.pt\/en\/wp-json\/wp\/v2\/comments?post=11144"}],"version-history":[{"count":0,"href":"https:\/\/uffiziclinic.pt\/en\/wp-json\/wp\/v2\/pages\/11144\/revisions"}],"wp:attachment":[{"href":"https:\/\/uffiziclinic.pt\/en\/wp-json\/wp\/v2\/media?parent=11144"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}